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Privacy Policy

 

Effective Date: 5 December 2024

This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1 Personal Information:

  • Account Details: When you register, we may collect your name, email address, phone number, and password.
  • Travel Preferences: Details such as travel dates, destinations, budgets, and specific interests.
  • Payment Information: For premium services, we collect payment details, processed securely by third-party payment processors.

1.2 Non-Personal Information:

  • Device Information: We may collect details about the device you use, such as your device type, operating system, and browser type.
  • Usage Data: Information about how you interact with our app, including pages visited, features used, and time spent.
  • Location Data: With your consent, we may collect your geolocation to enhance travel recommendations.

1.3 Third-Party Data:

  • Information from third-party services you link to Nemty (e.g., Google, Facebook) for authentication or to import travel details.

2. How We Use Your Information

We use the collected information to:

  1. Provide and Improve Services: Tailor AI-driven travel recommendations and personalized itineraries based on your preferences.
  2. Process Transactions: Handle payments for premium services securely.
  3. Enhance User Experience: Improve our app functionality and offer customized content.
  4. Communicate: Send updates, booking confirmations, and promotional messages (with your consent).
  5. Analyze and Research: Conduct data analysis to understand usage patterns and improve service performance.
  6. Ensure Security: Monitor for fraud, protect against unauthorized access, and enforce our terms of service.

3. Sharing Your Information

We do not sell your personal information. However, we may share it under these circumstances:

  1. With Third-Party Providers:
    To facilitate bookings, we share necessary information with trusted partners such as airlines, hotels, and payment processors.
  2. With Service Providers:
    Engage third-party companies to support services like cloud hosting, analytics, and customer support.
  3. Legal Compliance:
    If required by law or to protect our legal rights, we may disclose your information to government authorities or in legal proceedings.
  4. Business Transfers:
    In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure. Security practices include:

  • Encryption of sensitive data
  • Regular security audits
  • Access control protocols

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  1. Access and Update: View and update your account information at any time.
  2. Data Deletion: Request deletion of your account and personal data by contacting us.
  3. Opt-Out: Unsubscribe from promotional emails or restrict certain data processing activities.
  4. Data Portability: Obtain a copy of your personal data in a structured, commonly used format.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember user preferences
  • Enhance functionality and performance
  • Analyze site traffic and trends

You can manage cookie settings in your browser to control data collection.

7. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies independently.

8. Children’s Privacy

Nemty does not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it promptly. Parents or guardians can contact us for assistance.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or app notifications. Continued use of our services indicates acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: contact@nemty.co

By using Nemty, you acknowledge that you have read, understood, and agree to this Privacy Policy.